Summer Retreat for the Educational Technology Organization begins at the Kettunen Center with just over 30 attendees from community colleges and universities across the state.
Tackling Wicked Problems Using Design Thinking
Dr. Leigh Graves Wolf, Michigan State University
The goals of the workshop are two-fold. First, participants will engage in an embodied experience using design thinking. This will give participants first-hand and participatory knowledge of design thinking techniques and processes. Second, participants will be using these design thinking methods to address a “wicked problem” identified by ETOM, which will produce solutions (and questions) for the ETOM retreat.
Our presenter is Dr. Leigh Graves Wolf. Leigh Graves Wolf is a teacher-scholar and her work centers around online education, emerging technologies and relationships mediated by and with technology. She has worked across the educational spectrum from K12 to Higher to further and lifelong. She has been a disc jockey, network administrator, teacher, instructional technologist and now professor. She believes passionately in collaboration and community and is currently the Assistant Director of the MSU Hub for Innovation in Learning & Technology, and academic specialist in the Dean’s office in the MSU College of Education, and a fixed-term Associate professor of Educational Technology at Michigan State University.
- Session Materials
- How can we use Design Thinking to tackle this wicked problem: “Adequate Assessment of Online Classes”
Design Thinking is a mindset. Design Thinking is about having an intentional process in order to get new, relevant solutions that create positive impact. It’s human-centered. It’s collaborative. It’s optimistic. It’s experimental. – Eleanor Horowitz
Rules of Design Thinking
- The human rule – all design activity is ultimately social in nature
- The ambiguity rule – design thinkers must preserve ambiguity
- The re-design rule – all design is re-design
- The tangibility rule – making ideas tangible always facilitates communication
- Diversity, Empathy, Ambiguity —> Possibilities then open up…
A wicked problem is a social or cultural problem that is difficult or impossible to solve for as many as four reasons: incomplete or contradictory knowledge, the number of people and opinions involved, the large economic burden, and the interconnected nature of these problems with other problems. (Kolko, 2012)
- Attendees split up to work in teams to attempt to address: “Adequate Assessment of Online Classes”
Michigan Colleges Online Update
- Save the Date for the Fall Conference, October 27, located at Mid Michigan Community College.
- Online Enrollments – CHLOE report, is Online Growth Rate Slowing Down? ITC enrollment report indicated a 1% increase from Fall 2015-16. Age of online students 53% are 18-25, 44% are 26+. MCO reports up 1-2% with a total of 66,115 enrollments.
- What is the cause of flat enrollment growth rates? What are some strategies to move the needle with online enrollment?
- SARA – 47 states CA, FL, and MA are not currently members. SARA members need to be posting a SARA Student Complaint Process.
- MCO OER Repository Initiative
- Goals: Improve student success and completion, lower costs for students, increasing inter-institutional faculty collaboration
- Steering Committee: Faculty, IDs, DE Admins, Librarians
- oercommons.org/hubs/mco (402 assets shared in last year, with 30 uniquely authored)
- Faculty grants for adoption (4), adaption projects (5), and development projects (3)
- MI OER Summit – September 22, 2017 hosted by Kellogg Community College. Call for proposals due June 23.
- MR Technologist Program: Kellogg CC, GVSU, Lansing CC, GRCC, Mid-Michigan, Lake Michigan – program received JRCERT accreditation.
- New certificate programs coming: Computed Tomography Tech, Electroencephalogram Tech
- Help Desk Initiative – Kirtland, KVCC, LMC, NCMC, Mott, provides 24/7 model that augments your campus help desk. Provides for CRAC Guidelines and SARA.
- Collaborative Purchases: NetTutor, TechSmith, ZOOM, ReadSpeaker
- Focused sessions on student orientation, virtual reality, course quality, encouraging support for online learning across campus, etc.