#OLCAccelerate – Reimagining Institutional Models For Online Program Development And Support

Reimagining Institutional Models For Online Program Development And Support
Lead Presenter: Jason Rhode (Northern Illinois University)
Brief Abstract:When is it time to reevaluate the models for distance learning administration and support at your institution and how do you successfully implement recommendations for change? Learn from the experience of Northern Illinois University reimagining its distance learning support model as a result of a recent institution-wide program prioritization process.
  • NIU
    • 19,000+ students with 7 under grad, 7 grad, and 7 certificates completely online. 17 graduate off campus programs.
  • When there is no systematic structure, it is difficult to scale or strategically compete with other institutions or respond to needs in the marketplace. Also a challenge is coherence for standardization, marketing, strategy across the university.
  • Enrollment patterns at NIU show indication of preference for online and hybrid learning by students. Online has grown 500% if you just look at non-traditional classes.
  • Goals: enrollment growth, serving the region, expanding reach.
  • Student trends: 26% of students at NIU are F2F and online.
  • Faculty Development and Instructional Design Center
  • Online Program Development and Support Website – Collaborative Web Site with Continuing Ed, eLearning Development and FDIDC.
  • NIU Program Prioritization – All programs will be reviewed, honor contracts with employees, guarantee students can finish their academic programs.
    • Enhance, sustain, reduce, transform, and review.
  • Task force recommendations included the integration of online support for students as a strategic initiative for the university and utilizing campus services (marketing, recruiting, admissions, student services, academic affairs, etc.) campus units.
  • NIU created “Complex Conversations” to work to bring together and create a institution wide strategy for online learning.
    • Efficiency and minimize duplication of services
    • Enrollment and tuition generation
    • Sustainable financial structure
  • Mapping out the student experience
  • Benchmarking support models… environmental scan of what others are doing. How things are structure, how are the titles of administrative leaders to support online, etc.
  • Recommendations
    • Grow programs to reach learners that aren’t coming to campus
    • Central support unit
    • Need administrative leader
    • Need expertise in marketing and strategy
    • Existing support services need to support online students also
    • Review financial support model to support growth online
  • Lessons Learned
    • “Culture eats strategy for breakfast” – Peter Drucker
    • Patience is needed – timeline will change
    • No need to reinvent the wheel
    • Working toward the institutions best interests doesn’t go unnoticed
    • Senior leadership is needed – strategy is needed
    • May need to compile metrics and data not previously examined
    • Financial model needed to be reimagined as part restructure
    • Not everyone can maintain a trustee mentality
    • Resistance is guaranteed
    • External factors beyond your control will impact the process

#OLCAccelerate – The Power Of Storytelling To Inspire And Engage

The Power Of Storytelling To Inspire And Engage
Lead Presenter: Matthew Luhn (Pixar)
Brief Abstract:  Storytelling is one of the oldest and most powerful ways to to connect, motivate, and lead people. Stories compel us to engage, define our values and ourselves, and learn.
Matthew Luhn, a 20-year Pixar story veteran, brings his experience creating and developing 10 blockbuster films at Pixar, and provides practical strategies that teach and inspire people and teams to connect more effectively with audiences. Matthew uses the power of storytelling to bridge the gap between knowledge and heart, driving the story toward an unforgettable lesson.

“Great stories make you feel something which leads to a change.” – Matthew Luhn (Pixar)

  • Pixar started at a small company with 80 people. Matthew started by editing the army men.


  • What really captured Matthew was the story.
  • Matthew would volunteer his time to work with the storytelling team at Pixar… because story is KING.
  • Why is storytelling meaningful? Because you remember what happened, you are left with a feeling.

When a teacher does their job well you remember what they talked about. You make a personal connection with people.

  • Only 5% remember any statistics after they are shared.
  • Whereas 65% remember the stories that are told.
  • Story is 22 times more memorable than facts alone.
  • We make decisions based on personal connections > Later we rationalize


  • How to create a memorable and inspiring story?
    • Start with a Hook
      • Why? Because the attention space of an average human is 8 seconds.
      • Make it: unusual, unexpected, action, conflict
      • Ask “What if…”keynotewhatif
      • Change “What is this going to do for me?”
      • Great stories are about transformation.
      • Share stories about how people changed, and this provides transformation.
      • Stories can change people in a good or bad way. How 1 story can turn a company into a hero or a villain… the “news” paints. You need to be in control of your story.
      • Hero, Goal, Obstacles, Change
    • Connect
      • Share stories of what is it like and in context with the audience and relatable to them.
      • Universal themes are relatable:
        • Desire, love, safety, freedom
        • Fear of failure, fear of abandonment, fear of not belonging
    • Authenticity – Truth
      • You got to trick people into learning…. to inspire them. To create empathy with the audience. Wrapping a story around the learning is KEY!
      • Don’t be clever. Be vulnerable and honest.
      • Never state the theme in a story. You want people to feel the theme. (Nemo “If you never let anything happen to Nemo, nothing will ever happen to him.”)
      • Being over protective won’t lead your loved ones to a better life, letting them go will.
    • Structure
      • Be sure to use beginning, middle, and end
      • Set up > Build > Pay off
  • Example of great job and wrapping a story… it wen’t viral.
  • always campaign is perfect for telling a story with setup > build > pay off:

In the end people aren’t going to remember what you said and did, but they will remember how they made you feel… – Matthew Luhn

#OLCAccelerate – Enhancing The Student Online Experience

Enhancing The Student Online Experience

Lead Presenter: Syleste Hoskins (University of South Florida)
Co-presenter: Melissa Tipton (University of South Florida)
Brief Abstract:  We’ve all been witnesses of inconsistent online courses so we’ve come up with a few strategies for enhancing the student online experience. In this discovery session, we’ll provide what’s worked well for us when it comes to using templates and style guides to create a more robust online experience.


Enhancing the Online User Experience (1)

#OLCAccelerate – Oregon State Ecampus: Early Engagement Promotes Distance Student Success

Oregon State Ecampus: Early Engagement Promotes Distance Student Success
Lead Presenter: Kyle Whitehouse (Oregon State University – Extended Campus)
Co-presenter: Amy Riley (Oregon State University – Extended Campus)
Brief Abstract: Oregon State Ecampus Student Success expanded services by launching three initiatives focusing on supporting newly admitted students from the point of admission through the first year of enrollment.  Join us for a brief overview of our efforts and early outcomes with time to share your own experience supporting student success.
  • Session Slides
  • Oregon State University currently has 3 student success coaches that provide wrap around support services to Ecampus students in a variety of capacities.
  • Currently the Ecampus services are unique to the 8,000 full time students in online learning.
  • Proactive coaching is provided to high-risk students (transfer of GPA < 2.6), freshman, returning adults, and students can self-select.
  • Students are enrolled in an LMS coursesite for support materials, time management, resource awareness, achieving goals, unique online learning skills, etc.


#OLCAccelerate – VR & Online Learning – An Educational Revolution

VR & Online Learning – An Educational Revolution
Lead Presenter: Wei Sun (Beihang University)
Brief Abstract: Learn more about how VR and online learning can be used to create an innovative classroom setting in this session with the Founder and CEO of VIVEDU, an educational arm of HTC.
  • Products in the space:
    • HTV Vive Virtual Reality
    • Microsoft HoloLens Mixed Reality
    • Apple Augmented Reality
    • Facebook 2 Billion Purchase of Oculus
    • Alibaba Group BUY+ Project (VR Shopping Experience)
    • Tencent VR + VivePort Arcade
    • Nintendo Pokemon Go Augmented Reality
    • Sony PS VR
    • Google Earth VR
    • More movies and games are coming…
  • VR is the next economic main battlefield…
  • Potential of VR applications in health care, medical applications, simulated environments.

#OLCAccelerate – Using Micro-Learning Seminars to Enhance and Create True Knowledge in Distance Learning Higher Education Faculty

Using Micro-Learning Seminars To Enhance And Create True Knowledge In Distance Learning Higher Education Faculty
Lead Presenter: Amanda Major (University of Central Florida)
Co-presenter: Tina Calandrino (UCF)
Brief Abstract: In a time sensitive environment, what is the most direct path of faculty development through a distance learning platform? Although not an entirely new concept, micro-learning may increase the effectiveness of a series of brief seminars as a method for enhancing the value of the brief seminars for faculty development.

#OLCAccelerate – Better Together: Developing A Manual For Online Teaching At A Multi-Campus University

Better Together: Developing A Manual For Online Teaching At A Multi-Campus University
Lead Presenter: Ann Taylor (Dutton e-Education Institute – College of EMS – Penn State )
Co-presenter: Andrew Tatusko (Penn State University)
Brief Abstract: The parking lot is not the only thing all faculty share! A grass-roots committee has developed a repository of tools including a manual for faculty that covers processes, resources, and important policies for online teaching. This session will discuss how people work together to get things done, for everyone.