#EDU19 – Transforming the Student Experience

This lightning round will pack as much information into one session as possible. Hear succinct, engaging presentations on a variety of topics. Each will be 10 minutes long, with a Q&A at the end of the session.

Lightning Round 1: Alexa Has Taken Over Our Campus!

Voice is the next disruptive technology. Voice-enabled devices are proliferating across society. Your students arrive on campus expecting it. Hear how the UT Dallas is implementing Alexa across campus. We will share our vision, implementation approaches, value received, best practices, and roadmap.

Outcomes: Learn how UT Dallas is leveraging Alexa for students, faculty, and staff * Learn about the UT Dallas vision and roadmap for voice-enabled services * Get best practices and lessons learned in implementing voice-response

Presenters: Frank Feagans, Kishore Thakur (University of Texas at Dallas)


UT Dallas

  • New eSports Program
  • 29,000 students

  • Teach students on building Alexa skills
  • Voice as the next disruption
  • Alexa, an indispensable assistant
  • UT Dallas Alexa Pilots (News flash briefing, Ask UT Dallas, FAQs from a variety of offices (170 questions were collected), Parking (how many spots are available), “Alexa what is the status of Blackboard”

  • Next up… dining menus…

  • Using students to help build the Alexa Skills.

Lightning Round 2: Martha: Bringing AI to Life

Meet Martha, George Washington University’s virtual solutions AI agent, in an interactive implementation journey presentation. We will share our lessons learned and decision process, give demos, and entertain in-depth conversations about enhancing the student experience on campus through AI.

Outcomes: See how critical lessons learned were applied in our implementation journey * Learn about the strategic, logistical and operational planning considerations for moving to a virtual agent/AI solution on campus * Share your own institution’s efforts and questions around campus AI initiatives

Presenters: John Marshall, William Koffenberger (The George Washington University


  • MarthaA pilot project of a “Virtual Agent” called “Martha”, an easy to use channel to search knowledge, create service requests and check the status of your outstanding requests through an intuitive conversational interface.
  • GW’s has an interactive chat bot (live in August), self service.
  • BMC Helix Case Study
    • Martha proved the feasibility of chatbots in helping IT deliver effective 24×7 support
    • Students surveyed would most likely turn to the chatbot before calling the service desk
    • 88% of the participants wanted Martha to become a permanent service for the GW community
    • Offloading level 0 and 1 calls to Martha frees up service desk technicians to tackle level 2 and 3 issues
    • Keeping support costs in check by meeting growing demand for support without adding headcount
    • Departments outside of IT now want to use chatbots to modernize service delivery for their users

Lightning Round 3: AI-Based Virtual Assistants Improve Campus Life on Through Dx

AI-based virtual assistants (VAs) are growing in popularity. Join Gonzaga University and noHold Inc. in a conversation about the role artificial intelligence is playing in higher education. Learn about implementing, deploying, and adopting AI technology to help your students and faculty help themselves.

Outcomes: Learn about implementing a VA (creating one, when it makes sense, and what is involved) * Learn about deploying a VA (logistics, potential pitfalls, and generating adoption) * Learn about the maintenance aspects of a VA (utilizing analytics and creating a financial map)

Presenters: Lyle Spencer, Borre Ulrichsen (Gonzaga University); Diego Ventura (noHold Inc.)

  • Proof of concept (low risk)
  • Decrease tickets (positioning)
  • Increase satisfaction (content maintenance)
  • Capture voice of student/staff (metrics)

Surveyed 400 students across 12 institutions:

#EDU19 – Leveraging AI to Support Data Empowered Learning

In this session, we will explore early prototypes of AI applications and discuss challenges related to ethics and privacy in higher education IT. These prototypes leverage machine learning in a way that empowers content discovery, course design and assessment, reflective teaching practices, and predictive analytics.

Outcomes: * Learn how AI will shape the future of teaching and learning * Discover new example of applied AI technologies * Learn about an effective data science pipeline for higher education IT * Reflect on the ethical and privacy challenges related to AI applications



Decibel Analysis for Research in Teaching (DART) is a software tool that analyzes classroom sound to predict with ~90% accuracy the quantity of time spent on Single Voice (e.g. lecture), Multiple Voice (e.g. pair discussion), and No Voice (e.g. clicker, question thinking) activities.


Helping instructors engage in reflective teaching practices with the support of machine learning

  • Provide insight into course content
  • Audio analysis pipeline, speech2text, sentence embedding,

  • Use these data for instructional design, time spent in class
  • Patterns of interactivity

LIFT Prototype

Leveraging AI for Academic Advising

Using machine learning enables us to provide insights into how students might perform in specific classes based on similar students in the past.

Pilot Study – Examine advisor use of LIFT during their academic review process. Academic review occurs in the period of time between semesters when advisors are reviewing student’s academic plan and progress and determining potential interventions.

  • Penn State uses Starfish
  • Privacy and Ethics – Include technical review, bias elements are evaluated, investigating what decisions are being supported by the model, are differences experienced with predicated outcomes, are they accurate, what about consequences, privacy impact assessment helps to determine what is collected, how it’s uses

#EDU19 – A Shared Vision for Change: Strategies, Approaches, Techniques

Change in higher education requires a shared vision and sustainable approaches to leading transformation. Representatives from two universities will share experiences for engaging stakeholders in a vision for change and corresponding strategies for identifying and developing people within organizations who possess critical abilities—influence, empathy, and resilience—for guiding others through uncertainty.

Outcomes: Understand how you can use images to develop a shared vision for change * Strategize how to develop and apply the capacity to influence, empathize, and be resilient when managing change * Explore how to develop abilities in others/existing staff who work on change management initiatives


Forces Driving Change

Visual Metaphor Cards

  • Change through images, visual metaphor cards – used to stimulate discussions
  • Inclusive, creative, expressive, transparent

Identifying Skills of Others to Help with Change – Catalysts

  • Awareness
  • Experience
  • Global mindset
  • Ability to seek guidance
  • Identify professional development
  • Delayed gratification
  • Emotional intelligence


  • Hold the tension of uncertainty
  • Embrace ambiguity
  • Patience
  • Recognize opportunity to add value across the institution
  • Listening, engagement, reporting to multiple stakeholders
  • Fostering trust, empathy, capacity
  • Monitor willingness / eagerness to share expertise
  • Flexibility
  • Partnerships
  • Communication

#EDU19 Where Good Ideas Come From – Keynote

Welcome to EDUCAUSE 2019!

  • Welcome to EDUCAUSE 2019! 8,398 attendees, 41 countries – making this one fo the largest conferences in history.
  • Imagine and explore transformational opportunities in highered
  • DX – Digital transformation is a focus on how to create and generate change.

Digital transformation (Dx) describes a cultural, workforce, and technological shift, enabled by advances in technology that include analytics, artificial intelligence, cloud, mobile, social networks, storage capabilities, and more. Combined with external drivers such as increased expectations from students for a seamless experience, decreased funding for higher ed, and a growing need to advocate for its benefits, these forces make it possible to think differently about higher education, with the potential for new business models, better student outcomes, and different, more innovative, approaches for teaching learning, and research.

  • “The power of technology to connect us as human beings – support teaching, learning is a focus.” – Linda John, Associate Vice Provost of Learning Technologies, UW (EDUCAUSE Leadership Award).
  • Melissa Wood, Senior VP of IT at Stony Brook University (EDUCAUSE DEI Leadership Award) – “Lead from where you are.” Lead by listening.

Where Good Ideas Come From

Building on his best-selling work and book on the history of innovation, author and PBS host Steven Johnson will share his insights on the environments, practices, and platforms that best support new ideas and creativity, and provide a glimpse of the coming tech revolutions that will transform tomorrow’s educational landscape.


  • Steven Johnson
  • Notes

    • We are too grounded in the “eureka” movement. “The apple falls from the tree…” Truly transformative ideas come out of a slower evolutionary process – a slow hunch. An inkling of possibility and exploration.
    • Highered is a wonderful place to incubate ideas.
    • People and teams that keep the hunches alive that can evolve over time and that are applicable to the world are innovative.
    • This sticker was on the original cern server where the entire web was powering the internet:

    • CERN and Tim Berger’s-Lee is a good example of the “slow hunch”. Came out of a hobby, keeping track of people in the office when he met someone new – created a hyperlink between the staff and the projects happening. “Inquire within upon everything” was used internally. Initially WWW was named “tangle”. After 5 years of this side project, perhaps this is something bigger. “I believe I have created a new global communication medium as a side job…”
    • Emerging concept of identity…
    • We need to keep side projects and hunches alive.
  • “Liquid Networks” – The enlightenment used to happen in the 18th century coffee house. Semi-public spaces. Flow of ideas happen around coffee! 🙂 We need more of these spaces to nurture ideas and help them emerge!

    • How do we handle or blind spots? Well… we can’t work alone. The importance of diversity. Diverse groups are collectively more smart, more creative, and have better decision making.
    • Innovative groups have large and engaged friend networks. We need to maintain our cross-pollination vs specialization.
    • Ada Lovelace is a fascinating figure and is widely considered to be the worlds first software programmer in 1830. Math prodigy. Charles Babbage created the first “programmable computer”.
    • Someday these machines can be used for more than numbers and calculations, but for creativity and even composing music. – Ada Lovelace
    • Let’s look at who is using technology and are having the most fun. These are areas that have influence. Just for the fun of it – trigger advanced in tech, culture, politics, etc
    • MIT and the PDP-1… the first monitor where you can push around pixels. They created a space theme game called space war (like “asteroids”). This created innovation around joysticks, input devices, mouse, visuals… and fun. A shift to computers and more creative and playful. “The personal computer” phrase was coined and lead to Atari and a company started by Steve Jobs.
    • What is happening now, that looks like play, that contains the seeds for predicting what comes next.
    • Play leading to transformative ideas… AI, deep learning, machine learning – today the major milestones have interestingly come from games.
    • December 2017 – Googles AI division deep mind, was the beginning of something with “Alpha Zero” game play algorithm and drew from extensively with chess play. Built-in and the computer used it to predict game play. After the end of 9 hours, the 2 AIs played 400 millions games. The game they were playing at the end was aggressive and better than what humans were capable.
    • There are a whole range of cause, effect, subtle language, and yet have super human skills. This is another place where the importance of diversity is crucial. Some kinds of problems are better solved by AI, but other problems will be required of humans. Key is which tool when, and the ability to collaborate.
  • To survive we need to work with AI, with a diverse group of people, those are going to be the liquid networks of the future – all connected through collaboration. – Steven Johnson

  • #ETOM19 – Evaluating Distance Education: Are you ready?

    ETOM Summer 2019 Retreat


    JUNE 10-11, 2019

    Kettunen Center – Tustin, MI
    14901 4H Drive,Tustin, Michigan

    Conference Files


    • There are 21 core components that are reviewed by the site reviewers.
    • Criteria for accreditation is focused on the university’s mission that is tied to: resources, teaching and learning quality/evaluation, and integrity.
      • Mission = clear and articulated publicly
      • Integrity = ethical and responsible conduct
      • Teaching and Learning Quality, Resources, and Support = provide high quality education, wherever and however delivered
      • Teaching and Learning Evaluation and Improvement = demonstrate responsibility for quality educational programs, evaluation of learning through processes designed to promote continuous improvement
      • Resources, Planning, and Institutional Effectiveness = processes are sufficient to fulfill it’s mission
    • Distance Education – Regular and substantive interaction between students and the instructor, either synchronously or asynchronously (not primarily initiated by the student) – this is being updated by negotiated rulemaking
    • Distance-delivered courses – 75% of instruction and interaction occurs via electronic communication when faculty and students are separated physically from each other
    • Distance-delivered programs – 50% of more of the required courses may be taken as distance-delivered courses


    • Faculty certification process
    • Faculty oversight, policies, procedures
    • Integrated mission, strategic plan with distance education
    • Process for developing and approving and evaluating new online courses
    • Required orientation for students

    Opportunities for Growth

    • Re-certification
    • Ongoing course evaluation
    • Reporting, analytics, predictive early alerts
    • Student support services
    • Exam proctoring services

    Student Identity – HEOA

    • The same student that enrolls, is the same student that participates? Login and password is what most institutions are doing. Some moving to proctored exams.
    • Examples: systems to monitor repetition of IP and email addresses, student identity verification protocols.
    • Costs – If there is an extra cost for students around identity, students must be informed at the time of registration.

    Questions to Ask

    • How does interactions (substantive and regular) compare in the syllabus of an online and a traditional course?

    Board Meeting at Center Lake

    IMG_2994 copy

    Eric Kunnen, elected President of ETOM with the passing of the hat and bell…IMG_2995.JPG

    C-RAC Distance Education Guidelines

    • Online learning is appropriate to the institution’s mission and purpose.
      • Sample Evidence: Distance ed is mentioned in mission and/or goals, institutional goals are mentioned in distance documents, distance ed fits within the mission.
    • The institution’s plans for developing, sustaining and, if appropriate, expanding online learning offerings are integrated into its regular planning and evaluation processes.
      • Sample Evidence: Needs analysis reports, documented plans for maintaining or expanding online learning (eg. strategic plans), institutional budget documents and technology plans explicitly include distance education, offices and administrators are involved in planning/evaluation.
    • Online learning is incorporated into the institution’s systems of governance and academic oversight.
      • Sample Evidence: Online program and course evaluations, documented approved processes for distance education (same as traditional), committee meeting notes outlining faculty roles in approval, design, and implementation of distance education, policies/processes outline the assurance of academic rigor
    • Curricula for the institution’s online learning offerings are coherent, cohesive, and comparable in academic rigor to programs offered in traditional instructional formats.
      • Sample Evidence: Program descriptions and course syllabi, enrollment cap policies, benchmark online curricula with f2f programs and courses, interaction between students and faculty facilitated within the LMS and evidence to show it occurs
    • The institution evaluates the effectiveness of it’s online offerings, including the extent to which the online learning goals are achieved, and uses the results of evaluations to enhance the attainment of goals.
      • Sample Evidence: Program reviews for online courses/programs, accreditation documents, yearly reports, graduation/retention rate plans and reports, assessment office reports.
    • Faculty responsible for delivering the online learning curricula and evaluating the students’ success in achieving the online learning goals are appropriately qualified and effectively supported.
      • Sample Evidence: Personal data and vitas for all faculty paired with programs, faculty training and evaluation, faculty and program handbooks, list of technical and pedagogical training provided with dates and attendance/completion data, faculty evaluation data.
    • The institution provides effective student and academic services to support students enrolled in online learning offerings.
      • Sample Evidence: Technical support hours listed/accessible on the web, readiness quiz and orientation for online students, websites for online access to financial aid, registration, library resources, tutoring, career counseling, etc., student complaint process clearly defined on syllabi, marketing material and websites.
    • The institution provides sufficient resources to support and if appropriate expand it’s online learning offerings.
      • Sample Evidence: Budget trends and projections for distance education, multi-year budget lines showing ongoing funding for resources supporting online learning, scalable technology plans that specifically address online learning, strategic plan for distance education with action items and budget projections.
    • The institution assures the integrity of its online learning offerings.
      • Sample Evidence: Institutional policies on academic integrity explicitly referencing online learning, academic integrity is part of online student orientation, faculty training on academic integrity and pedagogical ways to reduce cheating, academic integrity is addressed in syllabi, student verification and authentication.

    Michigan Colleges Online Report

    • MCO – Celebrating 20 Years!
    • Goals to support colleges, share costs and resources, network, provide professional development opportunities and more…
    • The mission of Michigan Colleges Online is “to connect the teaching and student support capacity of Michigan community colleges so learners can access affordable, high quality learning experiences whenever and wherever needed.”
    • In the first year, 47 courses were offered by 12 colleges beginning in the summer 2019.
    • MCCVLC developed Online Course Quality Guidelines and Rubric… this gave birth to Quality Matters in 2000.
    • In 2002, MCCVLC was awarded a FIPSE grant to build orientation resources.
    • Current work includes an MCO OER Initiative – Improving student success and completion, lower costs, increasing cross institution faculty collaboration. oercommons.org/hubs/mco
    • Students have saved over $14 million dollars since the OER initiative began across the community colleges!IMG_3003.jpg
    • Faculty conversations have begun in the following courses: public speaking, abnormal psychology, calculus I & II, physics, sociology, social work.
    • Save the date for October 18, 2019 MI OER SUMMIT hosted by Delta College, University Center, Michigan. Jess Mitchell will be the presenter talking about inclusive design.
    • MCO Accessibility Community of Practice – Share knowledge and review best practices, convene monthly. Monthly meet up on a variety of topics: LMS accessibility, Blackboard Ally, Math course accessibility, REV, ReadSpeaker, etc.
    • MCO Collaborative Programs – MRI, CT, EEG technician certificate programs.
    • MCO Collaborate Purchases
      • Pisces Online Collaboration Platform used for online tutoring, advising, office hours, counseling, etc.
      • Packback is offering a research study opportunity to increase student engagement, grades, and course completion through the support of Packback platform.
      • Additional tools and solutions are available such as: NetTutor, BlackBelt Help, Fit Faculty, …
    • MCO Professional Development – OER, Blue by Explorance, OER 4 Sale!, Advisors Guide to MCO, Using AI supported technology in Online Courses, PISCES, AWS, and more!

    SAVE THE DATE – The ETOM Fall Conference will be held
    at Grand Valley State University on November 8!

    #BbWorld18 – DEVCON18 Opening Keynote

    Blackbord’s Chief Product Officer Tim Tomlinson kicks off DevCon 2018 with a look at the past year and highlights to look forward to in the coming year. This is a must-see for all attendees!

    • 380 attendees, 250 institutions, 24 countries at the BbWorld Developers Conference
    • Amazon AWS Sponsor
    • DevCon Kickoff and Product Update
    • @timtomlinson
    • An uptick this year in first time attendees, welcome!
    • #IAmBlackboard – Last year 20th anniversary of the founding of Blackboard. We celebrate and thank you from the Blackboard team. Bb is an #edtech company, and there is a personal connection to mission to helping institutions drive success through access to education. The story about Blackboard is about the educational opportunities provided through education.
    • Blackboard has provided a diversity and inclusion scholarship for 2 attendees this year.

    • One of the benefits of partnering with Bb is this team of smart, engaged, dedicated people on mission to support education.
    • Blackboard Product Development Pillars

    • Crocodoc to Box migration didn’t go as well as planned and Bb is committed to direct enhancements in the Box platform such as working now to include the ability to download submissions/feedback.
    • Saas Deployment – Now live with 6 areas across the globe. SaaS momentum is strong.

    • 20% of client base on Saas.
    • Blackboard is providing more services also on Saas. SafeAssign is a recent addition to Saas.

    • New Learn Ultra feature highlights… continuing to make Ultra feature complete. If you have not looked at Ultra recently (within 3 months) it’s time to look again. It is a much more fully feature product that it once was, pace has really ramped up.
    • 61 clients on Ultra in production, 34 in pilots, and over 300 clients going through cohort sessions toward adoption.
    • Educator Preview is now CourseSites and access to experiment and play.

    • Great positive feedback on Learn Ultra.
    • 1 Learn, 2 Experiences (original, ultra), 3 Deployments (self-hosted, managed hosted, SaaS)
    • Be looking at SaaS and Learn Ultra as an end date. We want to walk with you through the journey at your pace.
    • Blackboard Ally is very exciting and adoption has been strong.

    • Ally improves accessibility as well as coach faculty along the way with an institutional dashboard for tracking and monitoring.
    • 187 million documents scanned with 1.9 million student impact.
    • Ally is available on Bb Learn, Moodleroooms, Moodle, Canvas
    • Blackboard Instructor App now includes grading! Enables instructors to manage your courses, send announcements, and connect with students. Time was taken to make sure use cases and workflows for grading where in line with needs.

    • REST API progress is expanding and maturing greatly.

    • IMS Standards Support is key for Blackboard and an initiative that provides engagement in the standards community.
    • Blackboard has been recognized as an award winner in many areas, including CODiE and the Blackboard student mobile app with a 4.5 star rating.

    #ETOM18 – Highlights from the Educational Technology Organization of Michigan Spring Retreat

    ETOM 2018 Spring Retreat
    June 11-12, 2018 at the Kettunen Center – Tustin, MI

    The Spring Retreat is a yearly ETOM event with an administrative focus on distance education and educational technology.  Gathering together to compare notes, share best practices, and discuss current issues and trends in online and hybrid teaching and learning provides great value for directors of online programs, instructional designers/technologists, and faculty.


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    Distance Education the HLC Perspective

    Presenter: Dr. Tom Bordenkircher

    Session Description: Distance Education the HLC Perspective – Tom Bordenkircher, Ph.D., Higher Learning Commission

    Dr. Bordenkircher will provide a general overview of regional accreditation and the expectations of institutions accredited through the Higher Learning Commission. There will be particular focus on federal and commission rules for distance education courses and programs. He will then discuss best practices as when offering programs at distance. Common pitfalls and red flags will be reviewed through provided case studies. This will also be an opportunity to provide feedback to the HLC on the criteria and accreditation process. This session will end with a look forward to the future of accreditation and proposed changes on the horizon.


    • Keys for assurance documentation is all about “evidence”.
    • 75% or more offered by distance methods are Distance Courses.
    • 50% or more of courses in a program are Distance Programs.
    • HLC approves capacity to offer distance and/or correspondence education.
    • Program has an entrance and an exit and you get a credential.
    • Peer reviewer – examine blended or hybrid courses to see if they conform to the Distance definition.
    • Investigate if it’s possible to “cobble” together a Distance degree with existing distance courses.
    • The level of faculty interaction is a distinct difference between distance education and correspondence courses.
    • Distance education: Education that uses one or more of the following technologies to deliver instruction to students who are separated from the instructor and to support regular and substantive interaction between the students and the instructor, synchronously or asynchronously. Technology may include: internet, 1 and 2 way transmissions through broadcast.
    • Higher ed has only 60% of market with 40% being for profit. And this is still changing.
    • HLC does not review student identity verification protocols. This is a responsibility of the federal government. The student who registers is the same student that participates and completes. Institutions should have systems to monitor repetition of IP and email addresses.
    • If a fee is required for student identity such as a proctored exam, the institution must disclose the cost at the time of registration.
    • HLC guidelines align with C-RAC. All require evidence around what activities support.
    • Clearly demonstrate institutional capacity, planning, quality, support, and evaluation relative to distance education.
    • Ensure distance education is integrated into assurance argument.

    Be sure to focus on the CRAC Guidelines as these are criteria used by HLC for distance education.

    Presentation Files:

    Educational Technology Organization of Michigan (ETOM) and Michigan Colleges Online (MCO) Updates

    Ronda Edwards (MCO Executive Director), Carl Weckerle (ETOM President), Stacy Whiddon (President-Elect). Ronda will provide an update on MCO initiatives and issues around online learning – including, SARA, accessibility, group technology purchases, MCO OER repository, MCO professional development series for 2018-2019. Carl and Stacy will provide an update on recent ETOM initiatives and lead a discussion on future ETOM member benefits.

    ETOM vision and mission statements have been revised.

    • ETOM Vision StatementETOM is the premier instructional technology-focused post-secondary entity in the state of Michigan. We provide access to high quality, low cost professional development activities and certification focused on educational technology and distance learning.  ETOM provides a network for sharing and collaboration among faculty and staff.  By maintaining a strong relationship with the Michigan Colleges Online (MCO), ETOM is recognized as the primary source for professional development relating to successful post-secondary student learning through technology in the State of Michigan.
    • ETOM Mission StatementThe Educational Technology Organization of Michigan is a non-profit organization dedicated to the use of instructional technologies in higher education with an emphasis on distance learning. Established in December of 1980, ETOM has, and continues to be, a valuable resource for Michigan community colleges, universities, related businesses, other educational organizations and interested individuals.
    • 2018 Plans
      • New this year will be a year long calendar of events that include conferences as well as monthly meet ups.
      • This Fall the ETOM conference will be held on November 2 at Macomb Community College. Keynote speaker will be Michelle Pacansky-Brock who will talk on the topic of Humanizing Online Education.
      • Meet up topics to include guest speakers or experts on a variety of topics: quality, accessibility, OER, online orientations, academic integrity, HLC, QM, etc.

    Michigan Colleges Online

    • OER Initiative
      • Goals: improving student success and completion, lowering costs for students, increasing inter-institutional faculty collaboration
      • Developed a MCO microsite repository on OER Commons
      • Over $4 million of savings just last year. 15 schools are involved in the OER initiative.
      • Faculty grants have been offered in OER adoption, adaption, and development categories.
      • 5 OER faculty conversations have occurred through online webinars.
      • Michigan OER Summit will be held on September 21, 2018 hosted by St. Clair County Community College, Port Huron.
    • MCO Accessibility Community of Practice
      • Share knowledge and review best practices that can assist colleges as they become compliant with federal regulations.
      • MCO shared a 9 key items that colleges should address to begin to be compliant.  Webinars have been also created for web content, procurement, etc. Agendas will be forthcoming.
    • MCO Collaborative Programs Initiative
      • Goal to build capacity in financial model for high cost low enrollment programs.
      • Additional sessions will continue for a collaborative programs: eg. MRI Associate Degree, Computed Tomography Certificate, EEG Technician Certificate with option for an Associate Degree.
    • Collaborative Purchases
      • BlackBeltHelp – US based help desk call center. Licensed reduced costs close to 45% off standard rates.
      • Fit Faculty – Qualifications management software.
    • Professional Development
      • Landscape of Web Accessibility in Higher Ed
      • FitFaculty
      • Ready Set Go – Developing a CBE Program
      • MCO/TechSmith Vendor Program
      • Creating an Accessible Syllabus
      • MCO Repository Group Training
      • MCO OER Faculty Conversations for Science, Math, Composition, History, and Psychology
      • Creating Accessible PowerPoint and PDF Files
      • Intellis Learning Demo
      • Kaltura Video Platform Demo
      • NetTutor Demonstration
    • Stats
      • Online enrollment growth is up 5%. ITC reports 8% increase from Fall 2016-17.
      • Online students – 40% male 60% female, ages 18-25 60%, and reside locally.

    Accessibility in Action Across the College – Roundtable

    Shaelynn Long-Kish, Mid Michigan Community College

    • Discussions on how many colleges have received OCR complaints and the process for campuses to bring new awareness for the importance of accessibility.

    Save the Date for the ETOM Fall Conference!


    About ETOM

    ETOM – Educational Technology Organization of Michigan
    Michigan’s Distance Learning Resource

    The Educational Technology Organization of Michigan is a non-profit organization dedicated to the use of instructional telecommunications in higher education with an emphasis on distance learning. Established in December of 1980, ETOM has, and continues to be, a valuable resource for Michigan colleges and universities, related businesses, other educational organizations, and other interested individuals.


    #MACUL18 – Changing the Narrative

    Closing Keynote: Changing the Narrative Joe Sanfelippo. Superintendent, Fall Creek School District (WI)

    Joe Sanfelippo is the Superintendent of the Fall Creek School District in Fall Creek, Wisconsin, home of the Crickets and an Innovative District in 2016 and 2017 by the International Center for Leadership in Education. Joe co-hosts the Hacking Leadership Podcast and co-authored The Power of Branding: Telling Your School’s Story, Principal Professional Development: Leading Learning in a Digital Age, and Hacking Leadership: 10 Ways Great Leaders Inspire Learning That Teachers, Students, and Parents Love. He was selected as a Future Ready Superintendent in 2014 and a Personalized Learning Leader by the US Department of Education in 2016. He holds a BA, two Masters of Science, and a PhD.


    • Moment of Awe – Stop in your tracks, take it in, appreciate.
    • Today I shall behave as if this is the day I will be remembered – Dr. Seuss
    • Be. Proud. – Don’t defend the work, celebrate the work!
    • Let’s tell the story and tell the narrative.
    • “I’m just a teacher” NO “I’m a teacher”
    • In the absence of knowledge people make up their own. – Hacking Leadership
    • Culture first always, share the story. Change it in 30 seconds.
    • Every single time you connect with someone in your school community you are building or killing culture.
    • Culture / Trust – Building trust with your community.
    • Let’s stop thinking of school as something we pay for and start thinking about school as something we invest in.
    • Hacking Leadership Book
    • Build the culture, capture the stories, share share share
    • Internetlivestats.com

    #MACUL18 – Putting Learning First, Technology Second

    Putting Learning First, Technology Second

    Liz Kolb, Clinical Associate Professor, University of MichiganGrand Gallery A (DeVos)


    • PearDeck Slide Code: huuan
    • It all started in 1996 with… PowerPoint!
    • Technology can grab attention but does it change understanding and learning?
    • How do you know if #edtech is effective in your classroom?
    • What does engagement mean and what does it look like in your classroom?

    • How can we make learning experiences… authentic with high attention and high commitment.
    • What do we know about how students learn best? What does the research say?
    • Reflection – thinking about what they are doing/experiencing, teaching others, discovery-based, real-world application, when they are challenged and in the zone of proximal development, repetition, interactive, hands-on, inquiry-based
    • Use caution with “educational” apps as there really isn’t criteria for what makes an app educational in category. Many software companies don’t have an experienced educator on the team.
    • Learning with #edtech should be about quality not quantity.
    • One research study indicated purposeful and blended approaches seem to be better than “every day”

    • Wowzers Video
    • What distracts students from learning? What is distracting in the Wowzers video?
    • USF Video
    • What is beneficial about the USF video? Collaborative, it wasn’t about the technology but it supports the learning.
    • Learning is SOCIAL!

    • Shared experiences are important vs being together and isolated experiences.
    • Technology provides formative opportunities for feedback through data measurement.
    • Engagement is social > time on task > and focus so that tech should not distract from the process of learning.
    • Learning happens when tools illicit higher-cognitive skills.
    • Learning happens best when it’s connected to everyday life with classroom learning.
    • Key to success when integrating technology is the teacher’s use of instructional strategies and pedagogical strategies when integrating digital technologies, not the tool itself.
    • Triple E Framework

    #MACUL18 – Rethinking Assessment: Digital Tools to Engage, Assess, and Differentiate

    Rethinking Assessment: Digital Tools to Engage, Assess, and Differentiate

    Becky Shiring, @beckyshy, Director of Professional Development and Continued Learning, Squirrels, LLCGallery Overlook E


    • What is the PURPOSE of assessments?
    • PADLET – Introductions
    • WHY do we assess our students?
      • To measure achievement, understanding, outcomes, objectives, drive instruction are they ready to move on, to see if we taught what we intended, to see what they know before we teach. Mastery of skills, standards, evaluate progress, provides channel of feedback, motivates students.
    • What are the BENEFITS of using technology to assess?
      • Quick feedback, collaboration, captures data/evidence, track common misunderstandings, more engaging for the kids (Kahoot), quickly capture data, easily shareable, engages students, immediate feedback, permanence of learning, ownership, authentic tasks.
    • TYPES of Assessment
      • Check for understanding for researching opportunities before they get to the end. Are the students ready before summative. Low stakes, ongoing, feedback, assessment FOR learning
      • High stakes, end of unit, evaluation, assessment OF learning.
      • “When the cook tastes the soup that’s formative, when the guests taste the soup it’s summative.”
    • Types of Adjustments
      • In the moment adjustments (Kahoots, stop light cards, exit ticket, etc.), next class, last chance (just before the “big test”), learning approach adjustments (student driven, they way they take notes, student reflections, they way the student owns their learning and the teacher guides), classroom climate adjustments (learning for all vs competitive, student ownership of data and mindset). Quick Checks for Understanding vs a long formal quiz that can’t allow quick on-the-fly teaching adjustments.
      • Corrective Instruction and the Formative Assessment Cycle (Plan > Teach > Assess > Analyze Data/Student Work > Adapt/ReAssess)
        • PADLET – Tools and Apps
        • “Virtual Corkboards” – Supports multiple formats, mobile app, personalization, exit tickets, thinking maps, KWL, group projects, comments for peer/teacher feedback.
        • PADLET has new features for profanity filters, up and down voting, linking, custom urls, etc. Upload, links, Google images, Snap, Film, Voice, Draw, Map, PADLET link. All in the free version.

    • NoteApp and Stormboard are other options.
    • Simple Media Tools – Demonstrate understanding, apply concepts to new contexts, highly engaging, promotes new media literacy.
    • Dvolver MovieMaker allows students to develop cartoon movies for scenarios, projects, assignments, etc.
      • Dvolver, Breaking News Generator, BigHugLabs
      • ISTE Standards – Supports creators of their own content.

    • Quick Response – Easy, on the spot, quick activities
      • Write Surge (quick writing tool), SketchBook (create book for drawing, ideas into a sketch), AutoDraw (quick drawing tool for creating great looking graphics), TodaysMeet
    • Video Clippers – Pause video and ask questions, effective for flipping classrooms
      • EdPuzzle, PlayPosit, Spiral.ac

    • Student Response Systems – Game based learning, instant feedback, device agnostic, gauge student interest, exports data
    • ATLAS Protocol – Learning from Student Work

    What are some other technology tools that you have used for formative assessment?