#EDU16 – The California Community Colleges’ Online Education Initiative: Rethinking Online Education at Scale

Session Description: The CCC OEI is a statewide initiative intended to improve access to and the quality of online education in California’s 113 community colleges. We will discuss accomplishments and challenges to date, as well as plans to rethink outdated systems that ultimately limit the potential of online course delivery to assist students in meeting their educational goals.

Outcomes: Adapt methods of developing a statewide online education initiative to your institutional environment *Gain access to multiple resources for use with online learners, online teaching faculty, and institutional programs *Learn how to create similar online course quality strategies for your institution


  • Pat James

    Executive Director, Online Education Initiative,California Community Colleges, Chancellor’s Office
  • Joseph Moreau

    Vice Chancellor of Technology & CTO, Foothill-DeAnza Community College District


  • More than 2.1 million students on 113 campuses
  • 1 in every 5 students in the nation attend a California Community College
  • Received a $56.9 million over 5 years by the state – Online Education Initiative California Community College
  • 4,100 sections
  • Another $20 million was received last year…

Goal is to increase student completion of transfer degrees by working together to increase access to quality online courses and support services for students.

  • Access | Quality | Completion
    • Providing resources to colleges to allow for the addition of quality online courses
      • Improve success and retention
      • Prepare students
      • Prepare faculty
      • Quality course design and content resources
    • Providing students with opportunities to take classes when and where they need them.
  • Philosophy
    • Always consider what is best for the students
    • Engage in “agile” project management
    • Innovation is “messy”
    • Consider the big picture
    • Involve everyone in the process
  • 3 Levels of Opportunity for College Participation in OEI
    • Shared resources such as:
      • OE course design rubric,
      • online learner readiness tutorials, and
      • @ONE workshops OR
    • Adopt the same course management system across all colleges for standards, for ease of students, to collect data
    • Participate in the OEI consortium along with the Exchange
  • “Online is not as good as face to face” is throwing access out – time to quit comparing. If we want to compare, compare fully resourced online programs vs non-resourced shoestring programs. We need to fund student success.
  • Providing resources to colleges to allow for the addition of quality online courses.
    • Online Readiness (Quest Program)
    • Recommended Library Services
    • Online Test Proctoring and Plagiarism Detection
    • Accessibility Support and Universal Design
    • Online Tutoring 24×7 and Platform
    • Embedded Support for Underperforming Students
    • Online Counseling Network and Platform
    • Professional Development and Course Design Rubric
    • Common Course Management System
  • Student equity in online education: Goal to decrease success rate gaps in online courses.
  • SmarterMeasure is being piloted for student readiness
  • Course design rubric is used and based on the Blackboard Exemplary Course rubric.
  • Encouraging course refresh – shifting the culture, migrating to a new system, shared design strategies, standard course design criteria

“Students are more likely to pass newly designed courses vs old courses”

  • Additional resources are available here: http://ccconlineed.org/

#EDU16 – Seeking Evidence of Impact: Methodologies in Teaching and Learning

img_1035Session Description: Benchmarking and collecting evidence of impact is important in any undertaking. In this respect, postsecondary teaching and learning presents a unique set of challenges and complexities, so the key is to identify those methods that will produce useful and actionable results. This session will consist of overviews of evaluation and research techniques and methods in three important domains in teaching and learning: online and blended learning, classrooms and learning spaces, and the LMS. We’ll conclude the session with a discussion with our domain experts about the relative strengths of the approaches they presented and considerations with respect to implementing them.
Outcomes: Learn about evaluation and research methods in key teaching and learning domains * Discover new methods that will help you conduct evaluations at your campus * Understand how these methods could be used at your institution


  • Tanya Joosten

    Director, Digital Learning R&D, DETA Center,University of Wisconsin-Milwaukee
  • Adam Finkelstein

    Academic Associate,McGill University
  • Malcolm Brown

    Director, EDUCAUSE Learning Initiative,EDUCAUSE
  • Terence O’Heron

    Director of Operations, Teaching & Learning w/Technology,The Pennsylvania State University


  • EDUCAUSE Assessment Resources
    • Learning Space Rating System
    • Information Security
    • Information Security Program Assessment Tool
    • IT Risk Register
  • EDUCAUSE Benchmarking Resources
    • Technology Research in the Academic Community
    • Core Data Service
    • Benchmarking Service

The big question… “Are these (active learning) rooms worth it?”

  • A Framework for Evaluation
  • Level of Impact (Kirkpatrick)
    • Reaction, Learning, Behavior, Results
  • Potential vs Actual – There is always potential but it may not be realized.
  • LSRS Sections – Institutional Readiness, and Features of Physical Spaces
  • Measuring Actual Use of Learning Spaces
    • Surveys
    • Observation forms were used to see how the classrooms were actually being used.
    • Heat Maps to track movement of instructor and students in the classroom.
  • Think about…
    • Providing the right people , the right information, at the right time
    • Focus on high quality faculty development in high quality spaces
    • Instructors are allowed to seek the potential and lead toward the actual
  • Online and Blended Learning
    • DETA – Toolkit Download is Available
    • The toolkit includes: access, learning effectiveness, satisfaction, instructional effectiveness
    • Research model:
    • Research questions include:
    • Framework of Inquiry:
  • Penn State LMS Research
    • Criterion
    • Assessment Strategy – Direct observations, focus groups (faculty and student), surveys (faculty and student), vendor review (support, training, and ID staff)
    • Business Requirements – Functional, technical, support, training, governance, partnership, exit strategy, cost

Faculty development is key across all implementation and research…

The Future of Learning

img_1014Session Description: In this talk, Sugata Mitra will take us through the origins of schooling as we know it, to the dematerialization of institutions as we know them. Thirteen years of experiments in children’s education provide a series of startling results—children can self-organize their own learning, they can achieve educational objectives on their own, and they can read by themselves. Finally, the most startling result: groups of children with access to the Internet can learn anything by themselves. Studies in the slums of India; the villages of India and Cambodia; poor schools in Chile, Argentina, Uruguay, the United States, and Italy; the schools of Gateshead; and the rich international schools of Washington and Hong Kong produced experimental results that show a strange new future for learning. Using the TED Prize, Mitra has now built seven “Schools in the Cloud,” glimpses of which he will provide.



  • Sugata Mitra | @sugatam

    Professor, Educational Technology, School of Education, Communication & Language, Newcastle University


  • The Hole in the Wall Experiment 1999-2005
    • How many engineers and programmers are we missing by the lack of opportunities in our slums?
    • The first lesson in education, allow students to discover the answer without telling them…
    • The second lesson in education, the teacher can empower kids by letting them teach each other… Learning can happen without a teacher, students can explore and help each other.
    • Given 9 months, students left by themselves will increase their own computer literacy to the level of a secretary in the West.
    • Who was teaching them? Instead ask: What was teaching them?

Children, given access to the Internet in groups, can learn anything by themselves.

  • SOLE – Self organized learning environments.
  • It became clear that children in groups have an understanding that is greater than that of each individual. It was this collective ‘hive’ mind that was working like an efficient teacher.
  • Can an objective be achieved without a manager – they are achieve with a collective desire.
  • Children begin to answer questions far ahead of their time… It helps if you admire them!

Do not teach, have a conversation.

  • Enter the School in the Cloud – It’s a SOLE and Granny Cloud combined. And ask what would happen then in a school or in a community.
  • We think that we can tell the student what to do.
  • Schools in the Cloud improve:
    • Reading comprehension
    • Communication skills
    • Internet Searching Skills
    • Self Confidence
  • The challenge of assessment… paper pencil tests and the measurement of learning.
  • In order to cater to the needs of an obsolete examination system, teachers, good or bad, need to use teaching methods from the 19th century, consisting of rote learning, drill and practice, and negative reinforcement.
  • We need to prepare our students to work in our current environments. Allow the use of the Internet during a test and the student’s phone.  We have to factor in the complimented self – the student and technology.
  • We need: Comprehension, communication, and computation to be the key concepts  vs reading, writing, and arithmetic. But to include the later in the former.
  • Schools should produce happy, healthy, and productive people.

We need a curriculum of questions, not facts. A pedagogy that encourages collaboration and use of the Internet. An assessment system that looks for productivity over process and method.

#EDU16 – Only Blackboard: Innovation to Drive Student Success through the LMS and Beyond


Session Description: Your institution’s needs are unique, and as the industry’s most experienced education technology provider, Blackboard provides innovative solutions that extend beyond our foundation in the LMS. In this session, hear about innovations across our flagship Learn product line as well as new advancements in the use of predictive analytics and mobile technologies designed to help your institution promote student success.

Outcomes: Leverage data from your LMS to improve student outcomes * Empower students to improve pathway planning * Use technology to scale academic advisory services


Brook Bock, Vice President of Mobile,Blackboard Inc.

Mike Sharkey, Vice President, Analytics,Blackboard Inc.


  • Need to Innovate in Higher Education
    • Education is evolving and students are experiencing a different
    • Students are increasingly non-traditional
    • The students’ journey is different from what has beenimg_1007
    • Students have a lot of educational opportunities
    • Students have high consumer expectations
    • At Blackboard we are taking a user-centered approach in designing our products.
    • Students, faculty, advisors, administration, recruiters and there needs to be a unified experience.
    • Consistent and integrated experience – a new Ultra interface is beyond the look and feel but it’s about a connected experience
  • Student Planning
    • There are 12.5 million with some colelge credits and no degree. – Harvard Business Review
    • The most popular major among incoming freshman is undecided
    • Students take an average of 134 credits when 120 are sufficient for a bachelors degree
    • 30% of non-returning students left because they couldn’t find the classes they needed at a time that would fit into their schedule.
    • Introducing Blackboard Planner
      • This empowers students with the information they need to chart the course of the path to graduation
      • One app for all planning and learning activities – Bb Planner is integrated into the Bb Student mobile app.advise_02
      • Students navigate through the Planner app to enter information about their interest and then discover careers based on interests.
      • Bb has integrated with Burning Glass to power the apps decision tree.
      • Partnered with Road Trip Nation – to give students an idea of what it is like to work in a specific career.
      • Reaching out to a campus advisor is also easy, right from the device.
      • Planner also provides their status as to their progress toward a degree and then there is a “what if” feature that allows students to discover a new degree or pathway based on what classes they have already taken.
      • At the institutional level the system can help advisors identify at-risk students.
      • Advisors can also connect through Collaborate to have a real-time session through mobile.
  • Predictive Analytics
    • Bb Predict is based on a solution created by Blue Canary.
    • Date is collected from SIS and LMS – and asking questions like will the student pass the class, will the student show up in class, and then putting this information in front of advisors, faculty, and students.predicthero_616x418_tcm21-40961
    • The goal is to take the raw data and distill that into of something of value – with the end goal: Student Success.
    • PROBLEM: What is the question you are trying to answer? This is the place to start when looking at data/analytics.
    • INGEST: Aggregate the data from multiple sources.
    • MODELING: Take and turn the data into valuable info (answer the question)
    • DISTRIBUTE: Put the valuable info into the hands of those who can act on it
  • Data Science
    • How can we use data to make things better. Blackboard’s data science team is to further the state of the art in research, share that research, and help to improve products for that institutions can become more effective.
    • Student activity in courses was reviewed by Blackboard from 70,000 courses from 927 institutions, with 3,374,462 unique learners that resulted in the following categories of “course types”:course-archetype-717x359
    • Bb Collaborate data is also used to evaluate student activity in the creation of an engagement score.

See Blackboard Blog Post: Patterns in Course Design: How instructors ACTUALLY use the LMS

Coding, Gaming, IoT, and Wearables: New Student Success Technologies, or Chocolate-Covered Broccoli?

Session Description: Join us for a spirited discussion of four current technologies. Share your perspective on whether educationally these technologies are like pouring chocolate over broccoli or if they can improve student outcomes by strategically leveraging them. Come caffeinated and opinionated, and be ready to dive in and share with peers and colleagues.
Outcomes: Identify current learning technologies and trends *discuss the affordances and constraints of each technology presented *identify common adoption issues faced by new technologies and resources to resolve those issues


  • Chris Luchs

    Associate Dean, Career and Technical Education, Colorado Community College System
  • Kae Novak

    Instructional Designer, Front Range Community College
  • Dr. Farah Bennani

    Associate Dean, Colorado Community College System


  • The lenses to view new technologies with: Implement Tomorrow, Needs more Research, Chocolate on Broccoli
  • Coding – Becoming a popular educational opportunity as languages are becoming easier.
  • Gaming – Engaging students with content is becoming more possible through games. Resources like Kahoot can be leveraged by faculty.
  • Internet of Things – Potential exists and everything is connected, but the question is how does this impact the classroom, what about privacy?  How will the play out in the school and in the classroom.  We can monitor the impact on the consumer end as this will impact on that horizon first. This technology is on the horizon, but there still needs to be some more research.
  • Wearables – They are here! Fitbit like devices are not just about tracking, but they are about social too. How about using these in physical education classes. Think about the community that goes along with it. There are some that are motivated with the “quantified self”.  Oral Roberts University requires students to use Fitbit. Concerns around who owns the data and how secure is it?  What about privacy?
  • What about Virtual Reality? Lots of potential, however, the biggest challenge is building content…

The key questions, what capabilities do these new technologies bring to the education experience? What instructional problems can these new technologies solve?

#EDU16 – Open Badges Update and the IMS Global Open Badges Extensions in Education Project

img_0992Session Description: Participants will be updated on recent developments with Open Badges Infrastructure and Standards involving the Badge Alliance, IMS Global, the Mozilla Foundation, and Collective Shift/Project LRNG and given the opportunity to ask questions about the future of the Open Badges specification. Also discuss the goals of the Microcredentials/Badges Constituency Group and the Open Badges Extensions in Education (OBEE) Project. Explore examples of open badge programs and platforms embracing these new badge extensions and learn how employers are recruiting and hiring students and “upskilling” current employees based on the innovative badge program deployed by the Colorado Community College System. Hear from Credly, a digital credential platform provider, about new ways universities, associations, and training providers are aligning outcomes to employer needs.



Brenda Perea

Instructional Design Project Manager,Colorado Community College System

Mark Leuba

Vice President, Product Management, IMS Global Learning Consortium

Anthony Newman

Manager of Informatics, Purdue University

Jonathan Finkelstein

CEO,Credly, LLC


  • IMS is going to play a more central role in open badges.
  • OBEE = Open Badges for Extensions for Education
    • Focus on the employer as the primary badge consumer
    • Refine badge contents using standard extensions
    • Provide IMS certification of compliance
    • The new extensions: accreditation, assessment, and endorsement.
    • Issuer Accreditation Extension
      • Provides a reference to a single or multiple accreditation bodies
    • Assessment Extension
      • What was required to earn the badge
  • An OBEE Badge contains an endorsement, accreditation, or an assessment (2 of 3 are required)
  • Purdue University – Anthony Newman
    • Purdue created Passport
    • Participation and Skill Badges
    • Curricular Badges – EDCI 270: Intro to Ed Tech and Computing
    • Research Project with Marcy Towns for Chemistry – This was put in place to save money on Pipettes because they were spending 6,000 per year on replacements.  Badges were used to ensure that students knew how to use the pipettes.  (Published in Journal of Chemistry).
  • Colorado Community College System – Brenda Perea
    • Award badges for competencies for employers.
    • Technical Math has a variety of industry driven badge competencies delivered through a MOOC.
    • Machining Level badges are aligned to NIMS standards. Students are earning badges through demonstrating competencies. Employers are starting to look beyond a degree and looking to hire based on competencies.
    • Engineering graphics badges is another group of competencies that were developed by Metropolitan State University working with businesses.
    • New badges work is happening with: CyberSecurity NICE standards, ASE and AWS standards, STEM competencies, 21st Century Skills, Workforce Leadership, Healthcare IT standards, Agri-Business, Gunsmithing…
  • Credly – Jonathan Finkelstein
    • Digital credentials improve on traditional offerings
      • Transparency, added data (eg. user submitted “proof” of skills), security, trackability
    • Brandman University is an example of issuing badges in bundles.
    • IBM tracks sales performance through badges. Using monthly score cards.
    • American Institute of CPAs is using badges for significant achievements.
    • Deakin University is issuing badges for MOOC achievements.

#EDU16 – Quiet: How to Harness the Strengths of Introverts to Change How We Work, Lead, and Innovate

img_0970Session Description: One of the central challenges of any business is to bring out the best in its employees. Yet when it comes to introverts—who make up a third to a half of the workforce—our leadership strategy mainly consists of asking them to act like extroverts. This is a serious waste of talent and energy. In an enlightening, relatable, and practical talk, Susan Cain will show us that introverts think and work in ways that are crucial to the survival of today’s organizations. How can you structure your organization so that the best ideas—rather than those of the most vocal and assertive people—dominate? How do introverts’ and extroverts’ different personalities cause them to solve problems and evaluate risk differently? What do introverts know about creativity that the rest of us should learn? Drawing on her original research and the latest in neuroscience and psychology, Cain will radically change your view of the best way to develop leaders, manage teams, make smart hires, and stimulate innovation.

Outcome: Increase awareness of and make better choices about how you manage the talent on your team in three areas: engagement, innovation, and leadership


Susan Cain @susancain
Chief Revolutionary and Co-Founder, Palomar Institute of Cosmetology

The Quiet Revolution

The Power of Introverts TED Talk



  • Temperament matters = we need both introverts and extroverts and that leads to the quiet revolution.
  • Rethink Personality – Harness the power of the introverted 3rd of the population
  • Rethink Creativity – Solitude matters
  • Rethink Leadership – The most charismatic person in not necessary the best leader
  • How do you feel after 2 hours at a fun party? Introducing the metaphor of the battery, extroverts are charged by social situations and introverts are drained.  We are wired differently.
  • Introverts do better with less background noise based on research.  If we want people doing their best work we have to provide the opportunity to determine the extras that are coming at them.
  • Audience poll, introverts about 70% and extraverts at about 30%.
  • Introverts is not equal to shyness… shy is the fear of social judgement.
  • Introverts tend to do better in spotting the “5 differences” between 2 photos.
  • Introverts and extroverts pair well together – together they are greater than the sum of their 2 parts.
  • The New Groupthink – Creativity emerges and everything is a product of collaboration. Yet Susan calls for a greater balance in the area of collaboration and solitude.
  • A balance of extrovert… in the sharing of ideas, but introverted enough to withstand solitude to engage in creativity.
  • We are social beings and if we want to be original we have to spend time alone.
  • Individuals that brainstorm by themselves come up with more and better ideas. The best ideas is do individually brainstorm first and then come together to group brainstorm.
  • In a typical meeting 3 people do 70% of the talking.
  • The issue of conformity. We are all all conforming by nature.  The Asch Experiment:

  • If we want to get really good ideas and want to make good decisions we have to be willing to give ourselves the solitude we need to come up with our ideas.
  • How can we run meetings more effectively:
    • Introverts, speak up EARLY as the earlier suggestions often become an anchor.
    • Introverts, don’t curb your enthusiasm! Express this in an outward way.
    • Extroverts, you can curb your enthusiasm a little – be aware of how much you are talking in a meeting and allow others to speak up.
    • Extroverts, engage introverts 1 on 1 and give them advance notice to prep.
    • Take a look at the “Candor” http://usecandor.com/ app for brainstorming.
  • Rethink Leadership
    • Introverts by their nature dive deep into a smaller number of topics. They have a service in those passion areas, building networks and relationships, and by the nature of the work become leaders.
  • Rethink Networking
    • Can you really meet everyone at the conference?
    • Instead of networking find the kindred spirits. You will end up with people you really love, and these are the people you are going to serve and they will serve you.
  • Step outside of your comfort zone. But do it strategically. Extroverts, you need to lock yourself in a room in solitude to think. Introverts need to get out and engage. The goal is to advance relationships. It’s not about being uncomfortable in the service of an idea for short moments and then come back to your comfortable place.
  • Groom an “unlikely’ leader. Help them draw on their natural talents. Ask them where do you want to be in 3 years…
  • Quiet Ambassadors LinkedIn group was formed in 2016
  • Know what’s in YOUR suitcase. What do you take with you wherever you go. What are the things that really matter to you.

May you have the courage to speak softly.